Terms of service
Welcome to De Leoni Fine Jewellery! By accessing or using our website (https://www.deleoni.com.au/) and purchasing products or services, you agree to be bound by these Terms and Conditions, which apply to all users of our site.
1. General Information
De Leoni Fine Jewellery is based in Australia. We create bespoke, high-quality jewellery, primarily focusing on diamond pieces, and provide custom-made products to clients worldwide. All items are made to order, and the process is tailored to meet individual specifications.
2. Use of Website
By using our website, you agree to:
- Use it only for lawful purposes and in a manner that does not infringe the rights of others.
- Ensure that all information provided is accurate and up-to-date.
- Acknowledge that any unauthorized or abusive use of the website may result in restricted access or legal action.
3. Intellectual Property
All content, including text, images, graphics, designs, logos, and trademarks on our site, is the exclusive property of De Leoni Fine Jewellery or its licensors and is protected by Australian and international copyright laws. Unauthorized reproduction or distribution of this content is prohibited.
4. Orders and Payment
When placing an order:
- Each item is crafted specifically for you, so please review all details carefully before finalizing.
- All prices are in AUD and include GST.
- Payments can be made via the methods indicated on our website. Orders are processed once payment is confirmed.
5. Shipping and Delivery
We deliver to clients globally:
- Shipping times may vary depending on the item and delivery location. Estimated delivery dates are provided but are not guaranteed.
- Custom fees, taxes, or duties for international orders are the customer’s responsibility.
6. Returns and Exchanges
Due to the bespoke nature of our jewellery:
- Returns or exchanges are accepted only for manufacturing defects within 14 days of receipt.
- To qualify, please provide proof of purchase and contact us at contact@deleoni.com.au for further instructions.
7. Limitation of Liability
To the maximum extent permitted by Australian law:
- De Leoni Fine Jewellery will not be liable for any indirect or consequential damages arising from the use of our products or website.
- Our liability is limited to the replacement or repair of any defective product as outlined in our Returns Policy.
8. Privacy Policy
We respect your privacy and handle your data per Australian Privacy Principles. For detailed information on how we collect, use, and store your data, please see our Privacy Policy.
9. Changes to Terms
De Leoni Fine Jewellery reserves the right to modify these Terms and Conditions at any time. The updated version will be available on our website and take effect immediately upon posting.
10. Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia, and any disputes will be resolved in Australian courts.
11. Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us at contact@deleoni.com.au.